An Audit Trail in Managing Digital Evidence
Rhys Powell, UK Managing Director EBO.ai, the AI company optimising customer interactions, has announced the appointment of Rhys Powell as UK Managing Director. Rhys will head up EBO.ai’s activities as it enters the UK market and looks to rapidly scale up its operations from its newly opened UK office. EBO.ai’s virtual assistants optimise customer interactions through sentiment analysis and 24/7 availability, giving people the instant answers that they need, on demand. As a result, bots are able to take pressure off human employees and allow them to focus on the services that deliver the greatest value. Rhys brings 13 years’ commercial experience to the role and will be key in achieving EBO.ai’s mission to democratise AI and ensure that financial services and healthcare businesses of all sizes are able to harness its potential. From a healthcare start-up background, as Group Commercial Director Rhys led the growth of 6PM, both pre- and post-acquisition, before moving on to become Head of Sales at Idox plc, a leading supplier of specialist software, services and content to the public sector. Dr. Gege Gatt, CEO at EBO.ai, comments: “Rhys brings a wealth of commercial and technical experience to his new role, and we’re delighted to have him on board. EBO.ai helps companies of all sizes to realise the potential of AI and create new business capabilities to achieve unprecedented growth and profitability. Rhys will be pivotal in ensuring our bots transform customer-business interactions in the UK and will be key in encouraging the adoption of AI in every business.” Rhys Powell, UK Managing Director at EBO.ai, comments: “We are currently at an exciting time in the deployment of technology and AI, and EBO.ai’s mission to ensure that businesses realise the potential of AI is one that I fully embrace. The world of customer service, lead management, and sales is constantly changing, and with unprecedented demand for instant communication between businesses and their customers, it’s vital that companies optimise customer service across multiple channels. Fortunately, virtual assistants can offer the perfect solution. “From our UK office, we operate in both the banking and healthcare sectors, where there is a clear need for intelligent automation, as well as the real-time management of customers. We’re helping companies augment their human workers and generate greater business returns, and I look forward to bringing the benefits of AI to the wider market.” The post Rhys Powell Appointed UK Managing Director to Oversee EBO.ai’s Expansion appeared first on The Fintech Times.
Coinspeaker Santander UK Not Using XRP for Payments, but Ripple Fans Still Have the Reason to RejoiceUK-based financial institution and Ripple‘s partner Banco Santander confused Twitter users by their announcement on March 23. The bank wrote that they are using XRP for international payments to 19 countries, including the US.Hey Wes, we're doing great. We're using XRP for international payments to 18 EU countries and the USA. This is on our iPhone app called One Pay FX. ^TC— Santander UK Help (@santanderukhelp) March 23, 2019Later, responding to an XRP enthusiast, the company apologized for providing incorrect information. It turned out Santander UK confused Ripple with XRP and, in reality, is using Ripple’s xCurrent for international payments in various European countries along with the US through its app One Pay FX.We are sorry, unfortunately due to a misunderstanding we have given incorrect information. We do apologise for the confusion this has caused. One Pay FX uses xCurrent only. You can find out more here: https://t.co/EGWMMqZhkA.— Santander UK Help (@santanderukhelp) March 24, 2019Puzzle Out: What Is WhatDuring the last year, Ripple was trying to disassociate itself from the XRP cryptocurrency, but many enthusiasts and companies still have trouble to understand what is the difference between these two notions. Let us get all straightened out.Ripple is a San Francisco-based company founded in 2012 that provides one frictionless experience to send money globally using the power of blockchain. Ripple is built upon a distributed open source protocol, and supports tokens representing fiat currency, cryptocurrency, commodities, or other units of value such as frequent flier miles or mobile minutes. It is not the crypto, it is just the company that uses the XRP digital asset and leverages its features.As for XRP, it is an independent digital asset native to the Ripple Consensus Ledger. XRP exists outside of Ripple Connect that is high in liquidity and has fast transactions. Built for enterprise use, XRP offers banks and payment providers a reliable, on-demand option to source liquidity for cross-border payments. Its scalability allows handling 1,500 transactions per second, and as the developers state, XRP can scale to handle the same throughput as Visa.To put it short, Ripple is a company that uses XRP, and XRP is an independent currency built on XRP Ledger that can not be owned by any single entity, including Ripple.About Santander UKSantander UK is a large retail and commercial bank based in the UK and a wholly owned subsidiary of the major global bank Banco Santander. It is one of the leading personal financial services companies and one of the largest providers of mortgages and savings in the UK with a turnover of over $80 billion. . The bank has about 20,000 employees, 15 million active customers (including 5.5 million digital customers), with over 800 branches and 64 corporate business centres.When leading banks started shifting their activities to the crypto direction, Santander was no exception. In April last year, Santander published a press release where they announced working with Ripple in order to improve its services. Santander also invested in Ripple via InnoVentures, their fintech venture capital fund. The release stated:“The new service (Santander One Pay FX) uses xCurrent, a technology based on distributed ledgers owned by California-based Ripple. InnoVentures, Santander’s $200 million fintech venture capital fund, invested in Ripple in 2015.”The recent announcement about using XRP made users really confused. One of them wrote:“I hope this retraction is correct because if you are using XRP and then denying it could be construed as manipulation of news.”XRP Mass AdoptionXRP has been lately on the news due to their steps to achieve mass adoption. Recently, we reported about the intention of Ripple-backed XRPL Labs to add XRP payment plugin to the WooCommerce, one of the most popular payment platforms on the internet.A week and a half later, the implementation of the plan was just in the pipeline, as a developer Jesper Wallin submitted a completed payment gateway plugin designed to enable WooCommerce users to easily accept XRP as a payment method. This means that WooCommerce users are now able to accept XRP as a means of payment.As for the XRP price, it seems that XRP/USD is getting ready for the breakout. Currently, XRP makes up $0,31 per coin.Santander UK Not Using XRP for Payments, but Ripple Fans Still Have the Reason to Rejoice